Cancellation of an order:
Cancellations must be received in writing at the listed email address (email@example.com) within 3 business days after the order is placed; cancellations received more than 3 business days after the order is placed will result in a forfeiture of 100% of invoice amount. Cancellations received within 3 business days after the order is placed may still result in a forfeiture of 100% of the invoice amount if construction and/or delivery of the coop(s) has already begun. Additionally, if the product has already been shipped when the cancellation is received, Customer will be responsible for all shipping and hauling costs incurred. If, after attempting to cancel an order, Customer refuses delivery or fails to pick up product within 30 days of attempted delivery, said product becomes the property of Amish Coops.
Exchanges and Returns of Products:
Amish Coops stand behind our products. Upon notification of a problem we will make every effort to correct damages or defects of the product in a timely manner. We guarantee our response within 24 hours to any issues arising from the transaction. Special Note on Goods Damaged in Shipment. Due to weather and typical wear and tear, AmishCoops.com cannot be held liable for any damages or defects that are discovered after products have been used. Replacement parts may be purchased at the owner’s expense.
Be sure to inspect your shipment as soon as it arrives. If the product has been damaged during shipment, you must contact Amish Coops while the Delivery Company is at your location. Failure to do so will result in additional fees to facilitate return of the damaged goods or damage will be your responsibility to repair. PRODUCTS will NOT be exchanged or returned the day of your delivery.
Products can NOT be returned or exchanged after they have been delivered and accepted. These sales are FINAL.
All orders with Amish Coops are considered custom orders and therefore are not covered under PayPal’s Buyer Protection program.
For orders made from within the United States sales tax will be applied to all in-state orders. Our business is operated from Pennsylvania. All other orders are sales tax free. Any state use tax is the responsibility of the purchaser.
Credit Card Security:
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
If you need to reach us, please email us at www.amishcoops.com, or you can call us at 516-456-1516.
Amish Coops does not disclose buyers’ information to third parties.
The price shown at checkout will not include shipping. Please contact us to discuss your specific shipping rate.
Due to the size of our delivery equipment, we prefer to make driveway/front yard deliveries. The decision to deliver coops to alternate locations will be made at the driver’s discretion. It is the owner’s responsibility to move the coop from the delivery location to it’s final destination; we highly recommend purchasing a wheel kit to make this process easier! The driver may also require your assistance offloading larger coops.
Changes to the Terms and Conditions:
Amish Coops reserves the right to modify the Terms and Conditions above at any time, for any reason.